Appointments
Telephone (01382) 580264 between 8am - 6pm, Monday to Friday
Saturday and Sunday - Closed
All consultations are by appointment only.
Telephone 01382 580264 and ask for an appointment with the doctor or nurse. We expect to offer you an appointment within 24 hours. If you wish to see a particular doctor you may have to wait longer. URGENT REQUESTS WILL ALWAYS BE SEEN ON THE SAME DAY. We try our best to keep to allocated times please try to do the same and arrive on time. If you cannot keep your appointment, please let us know so that it can be used for someone else. If you feel you need a longer appointment time please let the receptionist know. If you have not been to the surgery for three years (or one year for those over 75) you can request a check up appointment if you wish.
TELEPHONE CONSULTATIONS
If you need to speak to a doctor or nurse for advice over the telephone but the doctor is not immediately available, the receptionist will take your details and make arrangements for the doctor or nurse to return your call.
HOME VISITS
Home visits are for those who are housebound or unable to attend the surgery as a result of their condition. If at all possible, please come to the surgery rather than requesting a home visit. We can see several patients in the surgery in the time that it takes to do one home visit. If you feel that a home visit is necessary, please try to telephone before 10:00am so that we can plan the visits as efficiently as possible. The reception staff are trained to ask questions regarding your symptoms. This is fully confidential and helps the doctor assess the priority of the calls.
WHEN THE SURGERY IS CLOSED
A doctor is always on call to deal with emergencies. Our surgery is part of NHS24, and out of hours cover is now the responsibility of NHS Tayside. When the surgery is closed telephone 01382 580264. You will hear a recorded message that will tell you how to contact the EMERGENCY SERVICE (please have a pen and paper ready). Your call will be taken by an experienced, trained call handler who will determine the help you require. Once your details have been taken the call handler will transfer you to a trained nurse who may give you advice, arrange emergency services, or arrange for you to see a doctor. Further advice and information can also be obtained from NHS24 on telephone number 08454 24 24 24 or web address www.nhs24.com.
THIS IS FOR EMERGENCY TREATMENT ONLY.
ALL TELEPHONE CALLS RECEIVED BY NHS 24 ARE RECORDED.
Online Prescriptions
Click here to order repeat prescriptions online
DO NOT USE THIS SITE FOR EMERGENCY MEDICAL SERVICE.
IN AN EMERGENCY, CALL 999 OR YOUR LOCAL EMERGENCY ASSISTANCE NUMBER.
