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Muirhead Newsletter

Muirhead Medical Centre produces a bi-annual newsletter full of latest news from Muirhead. It is our intention to keep patients up to date of events at Muirhead Medical Centre.
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Useful Links

Muirhead Medical Centre has compiled a list of useful links. Please contact us if you would like a medical link to be considered for inclusion on our site.
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National Waiting Times

Here you will find information on waiting times for patients referred by GPs to consultant outpatient clinics.

You can use this information in discussion with your GP to help you decide where you would like to be referred for assessment.
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This is an external link to the Show NHS website.

Visit the Tayside Doctors Website

Tayside Doctors is a central resource designed to help patients in the Dundee and Tayside region.
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Making an Appointment

Health Centre Opening Times

  • Monday to Friday 8am to 6pm
  • Saturday Closed
  • Sunday Closed

Consultations are by appointment only. Telephone 01382 580264 and ask for an appointment with the doctor or nurse. We expect to offer you an appointment within 24 hours.

If you wish to see a particular doctor you may have to wait longer. URGENT REQUESTS WILL ALWAYS BE SEEN ON THE SAME DAY. We try our best to keep to allocated times – please try to do the same and arrive on time. If you cannot keep your appointment, please let us know so that it can be used for someone else.

If you have not been to the surgery for three years (or one year for those over 75) you can request a check up appointment if you wish.

ONE APPOINTMENT IS FOR ONE PATIENT ONLY

TELEPHONE CONSULTATIONS
If you need to speak to a doctor or nurse for advice over the telephone but the doctor is not immediately available, the receptionist will take your details and the doctor or nurse will return your call.

HOME VISITS
Home visits are for those who are housebound or unable to attend the surgery as a result of their condition. If at all possible, please come to the surgery rather than requesting a home visit. We can see several patients in the surgery in the time that it takes to do one home visit. If you feel that a home visit is necessary, please try to telephone before 10:00am so that we can plan the visits as efficiently as possible. The reception staff are trained to ask questions regarding your symptoms. This is fully confidential and helps the doctor assess the priority of the calls.

WHEN THE SURGERY IS CLOSED
A doctor is always on call to deal with emergencies. Our surgery is part of NHS24, and out of hours cover is now the responsibility of NHS Tayside. When the surgery is closed telephone 01382 580264. You will hear a recorded message that will tell you how to contact the EMERGENCY SERVICE (please have a pen and paper ready). Your call will be taken by an experienced, trained call handler who will determine the help you require. Once your details have been taken the call handler will transfer you to a trained nurse who may give you advice, arrange emergency services, or arrange for you to see a doctor. Further advice and information can also be obtained from NHS24 on telephone number 08454 24 24 24 or web address www.nhs24.com. THIS IS FOR EMERGENCY TREATMENT ONLY. ALL TELEPHONE CALLS RECEIVED BY NHS 24 ARE RECORDED.

NEW PATIENTS
When registering, please bring your NHS registration card with you. If you do not have a medical card the receptionist will ask you to complete a registration form.
Following registration with the practice, it may take some time for you records to arrive. To ensure continuity of care, you are invited for a simple health check by our practice nurse, at which time we would ask you to provide us with details of your past medical history and any medication you are taking.

NON-NATIONAL HEALTH SERVICE SERVICES
Certain services to our patients are not available on the National Health Service and you may be asked to pay a fee. These services include: private certificates, insurance claims, holiday cancellation certificates, and some medical examinations. We are happy to perform most services of this sort, and the receptionists will advise you when a fee is payable in line with current British Medical Association guidelines. Please ask at reception for details of these arrangements.

Muirhead Medical Centre
Liff Road
Dundee
DD2 5NH

Tel: 01382 580264
Fax: 01382 585200

Opening Hours: 8am - 6pm Monday to Friday