Please note that we are making it easier for patients to grant proxy access to relatives and carers during the Coronavirus pandemic.
We will keep a record of any additional requests for access and process these once normal procedures have been resumed.
Normally patients would be required to bring Photo ID to the practice in order to confirm identity but during the Covid-19 pandemic we will be verifying identity from your records.
Please can you answer as many of the following questions as you are able to help us verify the patient’s identity:
Due to the increased risks of confidentiality and coercion when authorising proxy access we may need to contact both the patient and the representatives to ask further questions before we set up a proxy account. Thank you for your understanding and cooperation.